/ / 39+ Proven McDonald’s Interview Questions + Answers From 2021!

39+ Proven McDonald’s Interview Questions + Answers From 2021!

McDonald's Interview Questions

If you’re looking to land a job at the world’s leading fast-food restaurant, it helps to come in prepared for your interview. When you have an idea of the type of McDonald’s interview questions you’ll be asked, you can use this research to formulate the best answers so you appear as a confident and knowledgeable applicant.

We’ve got you covered in this list of interview questions and some helpful example answers that you can use. Read on to start your interview prep and good luck on landing the role you’re after!

39+ McDonald’s Interview Questions + Answers 2021

McDonald's Interview Questions

1. What do you know about the McDonald’s brand?

McDonald’s interview questions will most likely be based on technical experience, though not all. This will give the interviewer a sense of your general knowledge of the company.

  • It’s a global brand that has more than 36,000 restaurants in over 100 countries.
  • McDonald’s is the most well-known quick-service restaurant chain globally.
  • It stays current in offering menu updates beyond the classics, such as special edition meals and evolutions on the favorites.
  • McDonald’s offers a range of healthy options from fruit and salads to wraps and vegetarian meals.

2. Why do you want to work here at McDonald’s?

Below are a few different ways you can answer this question. They show that you have an understanding of the brand and hold it in high esteem.

  • As McDonald’s is a big company that’s been successfully running for a long time, it would be supportive to work in a professional environment.
  • I see lots of opportunities to grow and evolve within the team with the different roles that workers can advance to.
  • I love the challenge of a fast-paced environment and this type of work suits my personality.

3. What hours are you available for shifts?

McDonald’s interview questions will also cover topics like your availability and intentions for the role. Here are some answers that will suit different circumstances.

  • I am available throughout the weekends and also afternoon and evening shifts.
  • I am flexible with my availability and willing to work as much as you need me.
  • I am open to accepting shifts that are early morning or overnight hours (if 24-hour restaurant).

4. How would you greet each customer?

Showing that you’re a hospitable person is key for working in the realm of customer service.

  • Beginning with a smile and a ‘Good Morning/Afternoon/Evening.’
  • I would then ask them ‘How may I help you?’
  • I would keep a friendly tone and open and welcoming body language.
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5. Are you looking for full or part-time work?

Make sure you’re clear with the interviewer in the type of work you are looking for.

  • If part-time: Currently I am looking to work part-time, though maintain flexible hours to be available when you need it.
  • If full-time: I am looking for full-time work to dedicate my full energy to this job.

6. Where do you see your future in 2 years?

Where do you see your future in 2 years? McDonalds interview questions

Either way, this answer will convey your commitment and seriousness to the role.

  • If staying in hospitality: I see myself advancing through hospitality to a management position.
  • If going to university for a different career path: I see myself continuing to work at a stable job to support my studies and give me the skills that will help my next career path.
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7. How would you deal with angry customers?

McDonald’s interview questions will also head in the direction of assessing your people skills, like how you handle complaints.

  • Keeping a calm and polite manner, I would first understand that they are not angry with me personally but at the situation.
  • I would ask questions to determine what happened.
  • I would then let the customer know that I can talk to higher management to solve this issue and ask that they wait as I assist them.
Recommended Course: Customer Service: Problem Solving and Troubleshooting (LinkedIn Learning) 
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8. What are your greatest strengths?

This is your chance to show off your best skills as a worker.

  • I pride myself on my professional and friendly communication skills, with the ability to listen to others and follow directions, as well as speak clearly and confidently.
  • I am excellent at working in a team environment with others to be efficient and effective in service.
  • I enjoy fast-paced work, and my multitasking skills are my greatest strengths in handling many actions whilst being accurate in my service.

9. What is your greatest weakness?

The interviewer is looking to see where your professionalism, as well as your humility in knowing that there’s always room to grow somewhere.

  • I find that I take on many jobs at once, sometimes helping others if I feel that their work is becoming inefficient or they need help, this can lead me to take on more responsibility than I needed to do.
  • I’m a perfectionist in my work, so I am learning how to keep this strong attention to detail, while also being fast and efficient.
  • I love chatting with people and am generally a social person, which leaves me making friends with each customer. I realize there is a balance to be found in keeping the service running smoothly and being more direct, whilst remaining my bubbly self.
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10. What’s your favorite item on our menu?

What’s your favorite item on our menu? Mcdonalds Interview Questions

It will help to express that you are a fan of the food, and can easily communicate the products and potentially up-sell in your customer service.

  • I personally love the (item name) because it tastes amazing and fresh every time I order it… (from here, list off the ingredients and facts on what you know about how it is made to show that you can describe the products to customers in an enticing way).

11. How would you handle someone trying to steal?

Below is a sufficient example of a good answer to this question.

  • I would note the physical appearance of the person subtly; I would instantly find the nearest supervisor or manager to inform them of what I had seen.

12. What communication skills do you have that will aid this position?

There are many examples here for great skills to list off when asked about communication skills.

  • Friendly, welcoming energy and tone of voice.
  • Strong memory to communicate to customer’s items on the menu and answer questions.
  • Direct, clear, and simple language to be sure all demographics of people can understand.
  • I can speak loudly without shouting so that my team can hear orders and other details I need to express to them.
  • Professional and polite manner kept during conflicts to calm and resolve the situation.
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13. How do you handle a fast-paced environment?

McDonald’s interview questions are going to reference the fact that this is a high-volume fast-paced mode of working, so be sure to explain how you’re up to the challenge.

  • I personally enjoy being in a busy working environment that demands speedy service.
  • I have a strong ability to multitask, so working in a fast-paced environment is something that comes naturally to me.
  • I don’t feel stress when there is pressure to work at a fast-pace in service, as I enjoy the rhythm of busy environments.

14. How do you work in teams?

Team-work is a big part of fast-food service, so express how you effectively work with others.

  • I believe that working as a team in hospitality is a more effective way to run a smooth business, and I’ve always felt that I can accomplish more when in a team-based environment.
  • I enjoy working with others, as I am a social person who communicates with other people easily.
  • I like the versatility of working with teams, following directions, or giving others direction where needed.
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15. What makes great customer service?

What makes great customer service? McDonalds interview questions

In the list of potential McDonald’s interview questions, you’ll be asked this question in some variation, so read the answers below to get an idea of what to say.

  • Creating welcoming and friendly energy with body language, smiles, and communication.
  • Delivering the foot on time, every time, with consistency being something customers trust.
  • A clean and comfortable environment that customers want to spend time in.
  • The customer feeling like they are a ‘person’ and treated with respect, rather than just another ‘number’ in the line.
Recommended Course: Outstanding Customer Service - Your Ultimate Guide (Skill Success)
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16. Why should I hire you?

This is where you can show that you are confident in your value as a worker.

  • I am a fast learner and love the challenge of being in new environments and mastering the skills needed to succeed.
  • I genuinely want to be in the environment and work culture of McDonald’s, as I believe in the company’s values.
  • I feel that I would offer a refreshing, light, and uplifting energy for the customers, and my coworkers.
  • I love interacting with people and feel that I would be a great addition to the service team in making others feel welcomed and happy.
Recommended Course: Do Things, Tell People: The Power Of Personal Branding (Skillshare)
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17. What questions do you have for us?

Finally, to end this list of McDonald’s interview questions, here are some questions you could ask the interviewer.

  • What are the characteristics of the top-performing staff at McDonald’s?
  • What is the trajectory of long-term employees in how they can advance to higher levels in the future?
  • What are the hours that you are looking for a prospective employee to be able to work?
  • What training is lined up for me to receive were I to get this position?
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The Job Search Process Beyond McDonald’s Interview Questions

For more information, check out my guide on fast food resume skills to add to your CV!

You can also look to improve your skills and credentials with a free certificate course.

And if McDonald’s doesn’t work out, you might consider StarbucksKroger or Tim Hortons.


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  1. So glad it was helpful. And do let us know if there are any questions we missed so we can keep it current for others looking to prepare. Best of luck!

  2. I have an interview tomorrow!! This website really helped me a lot, thank you!! 😀

  3. Aaaah! My interview is tomorrow and I’m so nervous!!! Thanks for the scenarios. I had no clue what to expect 🙂

  4. Why haven’t McDonald’s put out the peach and creme pies like the strawberry and creme. They were a big hit!

  5. I got an interview last afternoon and the manager said he will contact me back since now I got a msg back from 38000 “ Hi Billy! We’re excited to move you forward in our process. Please respond to your offer for Crew Member opportunity at (link they gave me)” and then they said Please complete your candidate assessment.

    Disclaimer: Answering yes will not necessarily bar you from employment. This information will only be used for job-related purposes consistent with applicable law and is only relevant in determining whether the conviction is related to the job for which you are applying.” Is that mean I pass the interview or I fail ?

  6. I have an interview this coming Tuesday, I will keep practicing with someone on these questions so I can answer them correctly. Thanks for posting this!

  7. Tbh.. there are no wrong Answer..it’s all about what in you’re heart. We all know McDonald’s it’s big well-known company their are a lot friendly people work there. I used to work at McDonald’s all people communicating, And most importantly we build STRONG FAMILY.

  8. I have an interview today at 5;00. Kinda nervous. Although looking through these questions and answers I hink I’ll be able to do just fine. Thank you 🙂

  9. Simple questions are the most tricky ones which plays an important role in employment. The way you answer them matters. But honestly now after these sample questions I know how to counter simple questions to increase chances of getting job. Thank you

  10. I’m currently doing an interview for Wednesday, and I must admit I’m quite nervous. But this is definitely helping me get prepared for it! Thanks!

  11. Hi Glenis, thanks for the comment! For this question, it may be good to refer back to any instances where you received good customer service and what you would like to give to customers ????

  12. Hey I’m very nervous about what I say in this interview. I’m being asked what does customer service mean to me? I’m so nervous, what should I say?

  13. Hi Lewis!, Thank you so much for the helpful McDonald’s Interview Questions! I memorised all the answers to all of the questions and due to this, I was very confident on my first interview! and I got hired!!!!

    This helped me a lot thank you 🙂


  14. i hope i get the job i have an interview on the Tuesday the 8 at 4:30pm i hope it goes well i might get nervous but i need this job because i have to do it for my mo and my sister to take care of.

  15. I have an interview tomorrow at 4:00pm this is my first ever job and I’m super nervous but with list I hope I do really well, I would love to work at McDonald’s!

  16. I actually have my very first interview today at 3pm and these interview questions help me feel less nervous and hopefully I can get this job. Thank you for this page it really helped.

  17. hey thanks this will really help me get a job i have a interveiw at 3:30 tonight and these questions might just help me get the job at mcdonalds. this is my first job.

  18. I have a job interview November 9th at 4:30 I hope everything goes good because this will be my first job

  19. All the best for your interview Roan! McDonald’s was my first ever job, so sure you will have a great time if you get hired.

  20. I have an interview in two hours and I’ve been practicing this for the past 2 days, I hope I get the job! 🙂

  21. Hi , I’m O’Vante and I’m a sophomore in high school and I have a phone interview, in 2 hours ( due too covid ) I am very nervous but I hope I get the job . And thanks for helping out on some tips !

  22. Hi. I’m a secondary one student and I have a interview tomorrow at 1pm and I am very nervous. thank you for the questions and answers as I am not really good at answering questions immediately and I really want the job

  23. i have an interview on the 22nd and im really nervous im a junior in high school and im really wondering what to bring with me i dont want to just go to the interview and like you know feel awkward with my hands could you possibly give me some tips on how you dealt with that on your interview for your first job i have no experience or a resume to bring thank you in advance for your time i gladly appreciate it

  24. I have my interview in the next 4 hrs are all these question going to be asked
    And were these the questions that they ask or are the questions similar
    And by the way thank you very much for the help I hope I get the job

  25. I have a job interview tomorrow at 11:45pm. I am really nervous and search through internet. I am really glad i found this page. Wish me luck ????

  26. Hi my name is Fatima I’m looking for a crew team job at McDonald’s but I feel that I’ll be rejected because of my Brocken English . The problem is I love this kind of job my best job is crew team

  27. Hi, I am a junior in high school and this was my first interview. I’m glad to say that I got the job! Thanks for the great interview scenarios and answers. I felt super confident during the interview.

  28. Hi Jasbrielle! All the best for the interview at McDonald’s and glad to help. My very first job was at McDonald’s and was a great learning experience ????

  29. I actually have a interview within the hour of 10am today. these questions in answer helped me with my nervous of answering questions, hopefully i get the job ????????????????